Return Policy

 

In-Store Purchases:

• Returns or exchanges are accepted within 14 days of purchase.
• Items must be returned in their original condition with the original receipt.
• For returns made after the 14-day period, store credit will be provided. 

Final Sale Items:

• All Online Orders Are Final Sale: Please note that all purchases made online are final sale and cannot be returned or exchanged.
• Custom furniture orders, live plants, personal care items, food products, vintage items, holiday, clearance items, and online orders are final sale.

Returns for these items are only accepted in cases of damage, defect, or incorrect items received and will be evaluated on a case-by-case basis.

 

Damages and Issues:

Inspect your order immediately upon receipt.

• Contact us immediately if the item is defective, damaged, or incorrect and provide us with photos and description of the items and a picture of the original packaging.

For furniture items, any visible damage must be noted on the proof of delivery.

Claims for damage or issues must be reported within 7 days for approval.

 

Refunds:

• Refunds are considered on a case-by-case basis for damage, defect, delay, or missing items.
• Approved refunds will be processed to your original payment method within 10 business days.
• Please allow additional time for your financial institution to process and post the refund.
• If more than 14 business days have passed since the refund was processed and you have not received it, contact us at hello@wildirishome.com.

 

Pricing Policy:

• Prices for products are subject to change without notice.
• We reserve the right to modify or discontinue any part of the Service at any time without notice.
• We are not liable for any modifications, price changes, suspensions, or discontinuances of the Service.

 

Contact Us:

• If you have any questions or concerns about your specific item, please reach out to us at hello@wildirishome.com